Summary
Work History
Education
Skills
Timeline
Generic

Oscar Zea

Boca Raton,FL

Summary

Proven to excel in high-pressure environments, my tenure at Saquella Café showcased my ability to enhance customer satisfaction through effective communication and swift problem-solving. Demonstrating a strong work ethic and exceptional teamwork, I consistently received commendation for my dedication to service excellence and my adeptness at anticipating guest needs.

Work History

Food Runner

Saquella Café
11.2024 - 03.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.

Education

High School Diploma -

Boca Raton Community High School
Boca Raton, FL

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Outstanding customer service
  • Strong teamwork
  • Sense of urgency
  • Problem-solving
  • Restaurant etiquette
  • Anticipating customer needs
  • Relationship building
  • Menu memorization
  • Language fluency

Timeline

Food Runner

Saquella Café
11.2024 - 03.2025

High School Diploma -

Boca Raton Community High School
Oscar Zea