OSEL CHOEPHEL
Bloomington,MN
Summary
Passionate, enthusiastic team player, and leader with a strong desire to excel at Lund's and Byerly's. A personable worker skilled at inspiring others and showing great customer service. Adaptable and experienced worker committed to creating a sensational shopping experience.
Overview
7
7
years of professional experience
Work History
Operations Professional
Lund's and Byerly's
09.2024 - 03.2025
- Spend time in classroom training facility learning a variety of skills and knowledge from experts across the organization
- Travel to support facilities to learn about product sourcing, innovation, and production.
- Travel to various Lunds & Byerlys locations to learn from and shadow different Front End teams to understand our company culture, get to know our customers, and understand department operations.
- Master the skills and knowledge required to be an impactful Front End leader at Lunds & Byerlys.
Operations Supervisor
Lunds and Byerlys
04.2024 - 09.2024
- Supervising and aiding front-end operations including but not limited to:
- Scanning items
- Entering pricing data
- Processing payment
- Packaging groceries
- Resolving any checkout concerns
- Aiding in coaching, mentoring, and training employees
- Scheduling
- Bookkeeping
Operations Supervisor
Lunds and Byerlys
04.2021 - 04.2024
- Supervising and aiding front-end operations including but not limited to:
- Scanning items
- Entering pricing data
- Processing payment
- Packaging groceries
- Resolving any checkout concerns
- Aiding in coaching, mentoring, and training employees
Online Shopper
Lunds and Byerlys
09.2020 - 04.2024
- Communicating and providing excellent customer service through text messaging, phone calls, and in person
- Meticulous and efficient decisions in selecting proper items for customers
Cashier
Lunds and Byerlys
08.2018 - 04.2024
- Scanning and packaging items
- Processed refunds and online order payments
- Providing engaging conversations with customers and creating a delightful shopping experience
Education
Associate of Liberal Arts -
Normandale Community College
06.2021
Skills
- Communication Skills
- Customer Service
- Fast Learner
- Leadership
- Positive
Timeline
Operations Professional
Lund's and Byerly's
09.2024 - 03.2025
Operations Supervisor
Lunds and Byerlys
04.2024 - 09.2024
Operations Supervisor
Lunds and Byerlys
04.2021 - 04.2024
Online Shopper
Lunds and Byerlys
09.2020 - 04.2024
Cashier
Lunds and Byerlys
08.2018 - 04.2024
Associate of Liberal Arts -
Normandale Community College
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