Osher Liberti
Dania Beach,FL
Summary
-Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
-Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
-Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
5
5
years of professional experience
Work History
Head Server
Cafe Noir Hollywood (5 Stars)
11.2020 - 04.2023
- Trained new staff on restaurant operations and policies to strengthen performance.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Cultivated warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Restaurant Floor Manager
Venice Hollywood
02.2023 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
HVAC Technician
Airplex Mechanical Corp.
02.2019 - 12.2022
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Traveled to job sites for both scheduled and emergency appointments.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
Campus Sports Official
University At Albany - Suny
01.2019 - 08.2020
- Promoted good sportsmanship among players.
- Navigated difficult situations using effective communication and explanation of game rules.
- Communicated with fans, coaches, players, and other umpires.
- Explained and taught regulations and rules to players and coaches.
- Coordinated with other referees to execute smooth and consistent games.
- Listened to player feedback and communicated with team captains to accurately resolve disputes.
Education
High School Diploma -
New Utrecht High School
Brooklyn, NY08.2018
BBA - Accounting And Finance
SUNY At Albany
Albany, NY08.2024
Skills
- Customer Engagement
- Organization and Prioritization
- Passion for Customer Satisfaction
- Complaint Resolution
- Sales Expertise
- High-Volume Dining
- Regulatory Compliance
- Problem-Solving
Languages
Hebrew
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Floor Manager
Venice Hollywood
02.2023 - Current
Head Server
Cafe Noir Hollywood (5 Stars)
11.2020 - 04.2023
HVAC Technician
Airplex Mechanical Corp.
02.2019 - 12.2022
Campus Sports Official
University At Albany - Suny
01.2019 - 08.2020
High School Diploma -
New Utrecht High School
BBA - Accounting And Finance
SUNY At Albany
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