Oshiana Mayweather
Shreveport,LA
Summary
Driven manager with a proven track record at Sonic Drive-In, adept in team leadership and strategic planning. Excelled in enhancing customer satisfaction and resolving conflicts, ensuring high-quality service delivery. Skilled in staff training and development, significantly improving team performance. Demonstrates exceptional time management and verbal communication, fostering a results-oriented workplace. I would love to continue advancing my skills and knowledge with Amazon.
Overview
2
2
years of professional experience
Work History
Manger
Sonic Drive in
Tatum, TX
08.2023 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Cashier/ Feed Hand
Tractor Supply
Tatum, TX
08.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Carthage High School
Carthage, TX05.2018
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Staff Management
Strategic Planning
Staff Development
Accomplishments
Since becoming an Amazonian I have learned to problem solve, pack, sort, waterspider, i am also now learning to IOL, and I am looking forward to learn more.
Timeline
Manger
Sonic Drive in
08.2023 - 08.2024
Cashier/ Feed Hand
Tractor Supply
08.2022 - 08.2023
Carthage High School