Osikhweme Osimua Raphael
Aubrey,TX
Summary
Dynamic Supervisor DSP III with a focus on staff management and operational efficiency. Successfully implemented process improvements that elevated service delivery standards and ensured compliance with state regulations, driving high-quality resident care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor DSP III
Denton State Supported Living Center
DENTON TEXAS
04.2017 - Current
- Oversaw daily operations of residential units, ensuring compliance with state regulations.
- Mentored and trained staff on best practices for resident care and safety protocols.
- Implemented process improvements that enhanced service delivery and operational efficiency.
- Developed and maintained schedules for staff, optimizing coverage across shifts.
- Facilitated communication between interdisciplinary teams to support resident needs effectively.
- Monitored performance metrics, addressing issues promptly to maintain high-quality care standards.
- Conducted regular assessments of team performance, providing constructive feedback for development.
Education
Associate of Science -
AUCHI POLYTECHIC
AUCHI EDO STATE NIGERIA07-1998
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved accounting isuee which led to proffessionalism
Certification
HND accounting Training
Languages
English
Timeline
Supervisor DSP III
Denton State Supported Living Center
04.2017 - Current
Associate of Science -
AUCHI POLYTECHIC