Osiris Aquino

· Started as a Cashier.

· Responsible of helping keep control of the front end, supervisor.

· Makes the schedule for seven people.

· Resolve problems that guest, and employees have.

· Open the store registers, count the safe.

· Work at Guest Service.

· Help Guest with their Returns.

· General merchandise

Answer phone, and help guest with questions

• Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
• Answered customer questions and provided detailed product information.
• Helped customers locate desired items and transfer oversized items to vehicles.
• Unloaded arriving product stock and moved to store display areas.

• Assessed customer needs and examined order contents to identify processing requirements and timelines.
• Examined developed prints to determine defects such as broken lines, spots or blurs.
• Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
• Developed and processed film and picture CDs and restored photos using [Software].
• Operated photo department cash register to scan items and process checks and credit card transactions.
• Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
• Implemented time-saving methods, which enabled photo lab to run more efficiently.
• Managed escalated customer orders to meet aggressive deadlines and special orders.
• Accepted and completed in-person and online orders for photographs and photo merchandise.
• Performed opening and closing procedures to keep operations running smoothly.

• Responded to internal and external requests for information.
• Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
• Examined, categorized and sorted incoming documents.
• Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
• Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
• Cleaned up files regularly by removing outdated information for archival or disposal.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Maintained energy and enthusiasm in fast-paced environment.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Collected and authorized payments of guests.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
• Worked flexible schedule and extra shifts to meet business needs.
• Drive-thru
• made orders for customers