Osiris Rivera
Mcminnville
Summary
Detail-oriented professional with a proven track record in frozen department operations. Skilled in process improvements, team collaboration, and maintaining safety standards to enhance customer experience and operational efficiency.
Overview
6
6
years of professional experience
Work History
Frozen Lead
Grocery Outlet Bargain Market
05.2021 - Current
- Oversaw frozen department operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on efficient inventory management practices and product rotation.
- Implemented process improvements to enhance product display and customer accessibility.
- Monitored temperature controls to maintain optimal storage conditions for frozen goods.
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Maintained professional, organized, and safe environment for employees and patrons.
Cashier/Pump Attendant
Shell Gas Station
06.2020 - 05.2021
- Processed customer transactions efficiently, ensuring accuracy in cash handling and balance reconciliation.
- Maintained clean and organized checkout area to enhance customer experience and operational efficiency.
- Assisted customers with inquiries, promoting loyalty and satisfaction through effective communication skills.
- Trained new staff on point-of-sale system and customer service best practices, fostering team development.
- Conducted regular inventory checks to ensure stock availability and minimize discrepancies at the register.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
McMinnville High School
McMinnvilleSkills
- Loading and unloading
- Workplace safety
- Shipping and receiving
- Warehouse organization
- Stock replenishment
- Product rotation
- Order fulfillment
- Reliability
- Heavy lifting
- Pallet jack usage
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Timeline
Frozen Lead
Grocery Outlet Bargain Market
05.2021 - Current
Cashier/Pump Attendant
Shell Gas Station
06.2020 - 05.2021
High School Diploma -
McMinnville High School