Osita Nwalusi
Mansfield
Summary
Accomplished Security Officer with a proven track record at Miznon, enhancing safety and customer satisfaction through vigilant patrol operations and effective incident reporting. Demonstrated leadership as a Supervisor at 7/11, boosting team productivity by over 20%. Skilled in security screenings and adept at fostering a secure, welcoming environment for all.
Overview
19
19
years of professional experience
Work History
Security Officer
Miznon
03.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
SmartCare HomeHealth
01.2017 - 03.2024
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security Officer
Sundance Behavioral Hospital
04.2013 - 01.2017
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Supervisor
7/11 Convenience Store
03.2006 - 12.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Associate of Arts - English
Federal University of Lagos
Lagos, Nigeria 05-1991
Skills
- Incident reporting
- General security
- Patrol operations
- Security screenings
Timeline
Security Officer
Miznon
03.2024 - Current
Security Officer
SmartCare HomeHealth
01.2017 - 03.2024
Security Officer
Sundance Behavioral Hospital
04.2013 - 01.2017
Supervisor
7/11 Convenience Store
03.2006 - 12.2016
Associate of Arts - English
Federal University of Lagos
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