OSLEYDIS CABREJA
Hialeah,FL
Summary
Dynamic professional with proven expertise in technical troubleshooting and team management at Integrated HomeCare Services. Adept at implementing process improvements and enhancing customer feedback mechanisms, resulting in increased client satisfaction. Strong communicator dedicated to fostering team development and achieving service excellence. Fluent in [LANGUAGE].
Overview
2
2
years of professional experience
Work History
Fax Admin
Integrated HomeCare Services
Miramar , Florida
03.2022 - 08.2024
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Prioritized and organized tasks to efficiently accomplish service goals.
Team Manager
Arby's Restaurant Group Inc.
Hialeah , Florida
11.2022 - 12.2023
- Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
- Provided regular reports to senior management on team performance, challenges, and strategic recommendations.
- Implemented customer feedback mechanisms, leading to an improvement in client satisfaction scores.
- Encouraged continuous learning and professional development within the team, facilitating external and internal training opportunities.
Education
GED -
Barbara Goleman
Hialeah , Florida06-2009
Skills
- Technical troubleshooting
- System analysis
- Process improvement
- Inventory management
- Customer feedback
- Team management
- Training development
- Effective communication
- Problem solving
- FLUENT IN [LANGUAGE]
Timeline
Team Manager
Arby's Restaurant Group Inc.
11.2022 - 12.2023
Fax Admin
Integrated HomeCare Services
03.2022 - 08.2024
GED -
Barbara Goleman