Osman Kojic

Bay Shore,NY

Summary

Motivated assistant manager with 3 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

years of professional experience

Certification

Work History

Assistant Manager

Bellina's Pizzeria

East Islip, NY

02.2020 - Current

Developed a system for tracking inventory and ordering supplies as needed.
Managed customer service inquiries and complaints in a timely manner.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Education

Bachelor of Arts - Economics

SUNY Stony Brook

Stony Brook, NY

05.2025

Skills

Microsoft Access
Work Prioritization
Data Communications
Goal Development
Financial and Regulatory Consulting

Develop Proposals
Coaching and Mentoring
Complex Problem-Solving
Issue and Conflict Resolution
Data Entry