Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Osman Martinez

Osman Martinez

Fort Walton Beach,FL

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Sunset Beach Service. Proven ability to enhance guest satisfaction through effective relationship management and cash handling expertise. Committed to safety and efficiency, consistently delivering high-quality service while adapting to diverse environments. Lifeguard certified and physically fit for demanding roles. Very good work ethic ready to get up and get it everyday, big soccer player ! good spirit have learned a lot thru years on communication with people and how to treat the customers, at oem quality paint i would also haul a lot of paint for the company!

Overview

6
6
years of professional experience

Work History

Beach Attendant

Sunset Beach Service
04.2023 - Current
  • Assisted guests with beach equipment setup and removal.
  • Maintained cleanliness of beach areas, ensuring a safe environment for visitors.
  • Provided information on beach rules and safety guidelines to patrons.
  • Monitored beach conditions and reported hazards to management promptly.
  • Collaborated with team members to improve service efficiency during peak hours.
  • Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
  • Increased guest satisfaction by promptly attending to their needs and requests throughout their visit.
  • Provided first aid assistance when necessary, prioritizing guest safety above all else.
  • Supported revenue growth by upselling beach amenities such as cabanas, lounge chairs, and water sports activities.
  • Handled cash transactions accurately while renting out beach equipment, ensuring proper accounting procedures were followed.

Painter's Assistant, Painter

OEM Quality Paint Llc
01.2022 - 12.2023
  • Assisted in preparing surfaces by cleaning, sanding, and priming for paint application.
  • Supported painters by mixing paint colors to achieve desired shades and finishes.
  • Maintained tools and equipment, ensuring cleanliness and readiness for daily tasks.
  • Collaborated with team members to execute painting projects efficiently and on schedule.
  • Learned safety procedures related to painting practices and chemical handling protocols.
  • Adapted quickly to varying project requirements and work environments while maintaining quality standards.
  • Observed skilled painters to gain insights into advanced techniques and best practices in painting applications.
  • Contributed to maintaining inventory levels of paints, brushes, and other materials needed for projects.
  • Exhibited adaptability when handling diverse projects ranging from interior walls and ceilings to exterior siding and trimwork.
  • Assisted in completing painting projects on time and within budget by efficiently organizing workspaces and preparing surfaces for painting.
  • Performed timely touch-ups or adjustments requested by lead painter or client ensuring utmost satisfaction.
  • Promoted positive client relationships through professional demeanor and attention to detail in all painting tasks performed.

Landscaper

Southland
01.2021 - 12.2021
  • Operated landscaping equipment including mowers, trimmers, and blowers to maintain property aesthetics.
  • Assisted in planting trees, shrubs, and flowers according to landscape design specifications.
  • Ensured compliance with safety protocols while performing outdoor maintenance tasks.
  • Collaborated with team members to complete landscape projects within deadlines and quality standards.
  • Maintained cleanliness of work areas and tools to promote operational efficiency.
  • Trained new employees on equipment usage, safety practices, and landscaping techniques.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
  • Removed debris and waste from outdoor areas.

Host & Busser

Dewey Destin Harbor Side
05.2019 - 05.2021
  • Greeted and seated guests, ensuring a welcoming and efficient dining experience.
  • Managed reservation system to optimize seating arrangements and minimize wait times.
  • Assisted in training new hosts on customer service protocols and operational procedures.
  • Collaborated with kitchen staff to ensure timely food delivery and guest satisfaction.
  • Handled guest inquiries and concerns professionally, enhancing overall customer experience.
  • Coordinated with management during peak hours to streamline operations and reduce delays.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Fort Walton Beach High School
Fort Walton Beach, FL

Skills

  • Customer service
  • Umbrella setup
  • Safety checking
  • Lifeguard certification
  • Relationship management
  • Cash handling expertise
  • Foreign language skills
  • Guest assistance
  • Physical fitness
  • Supply restocking
  • Local area network
  • Strong work ethic
  • Flexible schedule
  • Decision-making

Languages

spanish
Native or Bilingual

Timeline

Beach Attendant

Sunset Beach Service
04.2023 - Current

Painter's Assistant, Painter

OEM Quality Paint Llc
01.2022 - 12.2023

Landscaper

Southland
01.2021 - 12.2021

Host & Busser

Dewey Destin Harbor Side
05.2019 - 05.2021

High School Diploma -

Fort Walton Beach High School

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