Osman Serry
Laurel,MD
Summary
Currently serving as a Sales Associate at Lowe's, where I successfully sell a diverse range of products, including sheds, fences, lawnmowers, and various garden equipment. Known for building strong relationships with customers, leading to a high rate of credit card account openings. Proven ability to exceed sales targets while delivering exceptional customer service. Skilled in inventory management, negotiation, and closing deals. Eager to learn and transition into the automotive industry, leveraging my sales expertise to drive performance and enhance customer satisfaction at Ourisman.
Overview
2
2
years of professional experience
Work History
OSLG Sales Associate
Lowes Home Improvement
Laurel, MD
08.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained records of sales transactions and inventory levels in the garden department.
- Assisted customers with product selection, sizing and styling.
- Created a positive environment by consistently maintaining cleanliness and organization of the workspace.
- Operated power equipment, such as a forklift and a narrow aisle reach truck.
- Performed daily safety checks of the equipment prior to use.
Cashier
Popeyes Lousiana Kitchen
Laurel, MD
07.2022 - 04.2023
- Ensured that all surfaces were thoroughly cleaned to minimize the risk of contamination.
- Sustained high standards of floor hygiene in the kitchen area for the duration of each shift.
- Prepared food accurately in compliance with customer orders and strict adherence to food safety protocols.
- Operated cash registers, credit card machines and other related equipment accurately.
- Handled customer complaints in a professional manner while following company policies and procedures.
- Provided assistance with catering orders when needed.
Education
HVACR - HVAC Installation And Repair
Lincoln College of Technology
Columbia, MDSkills
- Safety and cleanliness
- Contract Preparation
- Payment Processing
- Order Processing
- Clear and Concise communication skills
- Merchandise Display
- Merchandising knowledge
- Problem-solving skills
- Teamwork and Collaboration
- Retail merchandising expertise
- Bilingual Communication Skills
- Emotionally Intelligent to handle Constructive Criticism
Timeline
OSLG Sales Associate
Lowes Home Improvement
08.2023 - Current
Cashier
Popeyes Lousiana Kitchen
07.2022 - 04.2023
HVACR - HVAC Installation And Repair
Lincoln College of Technology
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