Osmany Garcia
Granada Hills,CA
Summary
Capable bartender and server adept at multitasking and customer service, I excelled at The Copper Mine, managing high-volume events and ensuring top-notch service. My expertise in liquor knowledge and my ability to handle difficult customers stand out. Demonstrated reliability and teamwork, I consistently delivered results, enhancing customer satisfaction and operational efficiency.
Overview
13
13
years of professional experience
Work History
Head Bartender
The Nickel Mine
2024.08 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Bartender
The Copper Mine
2014.02 - 2024.07
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Restaurant Waiter
Leo & Lily
2012.08 - 2019.01
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Barback
The Rack
2011.04 - 2014.01
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Education
High School Diploma -
West Valley Occupational Center
Woodland Hills, CA06.2022
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Handling Difficult Customers
- Food Running
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Head Bartender
The Nickel Mine
2024.08 - Current
Bartender
The Copper Mine
2014.02 - 2024.07
Restaurant Waiter
Leo & Lily
2012.08 - 2019.01
Barback
The Rack
2011.04 - 2014.01
High School Diploma -
West Valley Occupational Center
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