Osmany Garcia
Granada Hills,CA
Summary
Capable bartender and server adept at multitasking and customer service, I excelled at The Copper Mine, managing high-volume events and ensuring top-notch service. My expertise in liquor knowledge and my ability to handle difficult customers stand out. Demonstrated reliability and teamwork, I consistently delivered results, enhancing customer satisfaction and operational efficiency.
Overview
13
13
years of professional experience
Work History
Head Bartender
The Nickel Mine
11363 Santa Monica Blvd, Los Angeles, CA 90025
08.2024 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Bartender
The Copper Mine
21733 Ventura Blvd, Woodland Hills, CA 91364
02.2014 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Restaurant Waiter
Leo & Lily
22420 Ventura Blvd, Woodland Hills, CA 91364
08.2012 - 01.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Barback
The Rack
Woodland Hills, CA
04.2011 - 01.2014
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Education
High School Diploma -
West Valley Occupational Center
Woodland Hills, CA06.2022
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Handling Difficult Customers
- Food Running
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Head Bartender
The Nickel Mine
08.2024 - Current
Bartender
The Copper Mine
02.2014 - 07.2024
Restaurant Waiter
Leo & Lily
08.2012 - 01.2019
Barback
The Rack
04.2011 - 01.2014
High School Diploma -
West Valley Occupational Center