Osmany Pimentel Valdes

Accomplished professional with a proven track record at MACYS, adept in customer service and negotiation. Excelled in enhancing customer satisfaction and streamlining vendor communication, demonstrating strong problem-solving and teamwork skills. Achieved significant improvements in performance metrics through effective collaboration and technical understanding. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

• DENTAL LABORATORY TECHNICIAN