Osmar Delgado
Shoe Station
Beloit,WI
1
Language
6
years of professional experience
Dedicated Floor Supervisor with strong customer satisfaction and team leadership skills. Proven ability to enhance the shopping experience and manage inventory effectively while achieving sales goals.
Work History
Floor Supervisor
5 Years 11 Months- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Trained new staff on customer service standards and operational procedures.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
High School Diploma
Skills
Customer satisfaction
POS systems operations
Team leadership
Customer relations
Team supervision
Policy enforcement
Stock management
Loss prevention
Sales goal achievement
Workplace organization
Employee training
Critical thinking
Positive attitude
Staff supervision
Languages
Spanish
Native or Bilingual
Timeline
Floor Supervisor
Shoe Station
09.2020 - CurrentRead More
Beloit Memorial
High School Diploma
Read More