Hi, I’m
Osmar Murillo
Columbia,MISSOURI
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successful with a team or individually. Looking and working for a good company to grow and kick start my career.
Overview
4
years of professional experience
Work History
Central BankColumbia
Customer Service Representative
11.2024 - Current
Job overview
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided accurate information about products and services to customers.
Schneider ElectricColumbia
Operator
02.2024 - 10.2024
Job overview
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Maintained production and quality documentation.
- Met or exceeded target for on-time customer shipments.
WalmartColumbia
Customer Care Representative
07.2023 - 12.2023
Job overview
- Followed up on emailed or web-submitted customer inquiries within standard response times.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Battle High SchoolColumbia, Missouri
High School Diploma
05-2023
Skills
- Customer service
- Data entry
- Customer feedback
- Active listening
- Team collaboration
- Time management
- Customer education
- Multi-task management
- Email management
- Multitasking and organization
- Bilingual communication
Timeline
Customer Service Representative
Central Bank
11.2024 - Current
Operator
Schneider Electric
02.2024 - 10.2024
Customer Care Representative
Walmart
07.2023 - 12.2023
Battle High School
High School Diploma
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