Osniel Sanchez JR
Miami,FL
Summary
Self-directed Branch Manager with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.
Overview
7
7
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
09.2021 - Current
- Achieved #1 Branch manager in the region for the month of August 2023.
- Assessed teams of 15-20 employees performance and developed improvement plans.
- Met deadlines and exceeded goals by proactively creating individual and team plans.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in 20% monthly sales.
Health Insurance Agent
SelectQuote
09.2020 - 01.2021
- Educated clients about health insurance coverage options, benefits and costs.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
Supply Chain Manager
IES Sales And Services LLC
06.2017 - 09.2020
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Supervised a team of 10-15 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Oversaw demand planning, purchasing, and logistics.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
Sales Lead
Sports Authority
05.2016 - 05.2017
- Trained, coached, and mentored new sales associates for maximum performance.
- Upsold warranties and complementary products to customers through persuasive marketing techniques.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Education
BBA - Business Management
Florida International University
Miami, FL2018
Skills
- Goals and Performance
- Training and Development
- Accounts Payable and Accounts Receivable
- Revenue Enhancement
- Excellent Work Ethic
- Delivery Fleet Management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Branch Manager
Enterprise Rent-A-Car
09.2021 - Current
Health Insurance Agent
SelectQuote
09.2020 - 01.2021
Supply Chain Manager
IES Sales And Services LLC
06.2017 - 09.2020
Sales Lead
Sports Authority
05.2016 - 05.2017
BBA - Business Management
Florida International University
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