Osni Ivan Ortiz Lemus
Blackfoot,ID
Summary
Proven Service Technician with a solid background at Titan Machinery, adept in installation and repair, and known for exceptional attention to detail. Demonstrated ability to troubleshoot effectively, ensuring timely and cost-effective solutions. Commended for flexibility and the ability to maintain professionalism under pressure, significantly enhancing customer satisfaction and workplace safety.
Overview
8
8
years of professional experience
Work History
Service Technician
Titan Machinery
07.2020 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- routinely inspected equipment to diagnose operational issues.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Field Service Technician
Power Systems West
12.2019 - 05.2020
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
General Farm Hand
Snake River Livestock
05.2016 - 12.2019
- Contributed to a positive working environment through effective communication with team members and supervisors alike.
- Maintained farm infrastructure such as fences, gates, and storage facilities through regular inspection and repair work.
- Adhered to safety protocols while operating heavy machinery, resulting in a safe work environment for all farmhands.
- Completed essential daily tasks such as feeding animals, cleaning enclosures, and checking water supplies to maintain optimal living conditions for livestock.
Education
Associate of Applied Science - Diesel Technology
Idaho State University
Pocatello, ID12.2019
Highschool Diploma -
Snake River High School
Blackfoot, ID05.2016
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Punctual and Reliable
- Flexible and Adaptable
- Heavy Lifting
- Work with Minimal Supervision
- Troubleshooting ability
Timeline
Service Technician
Titan Machinery
07.2020 - Current
Field Service Technician
Power Systems West
12.2019 - 05.2020
General Farm Hand
Snake River Livestock
05.2016 - 12.2019
Associate of Applied Science - Diesel Technology
Idaho State University
Highschool Diploma -
Snake River High School
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