Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager

Osvaldo De Los Santos

Manville,New Jersey

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

5
5
years of professional experience

Work History

Office Manager

Scarlett Begonias, LLC
09.2020 - Current
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.

Front Desk Supervisor

Podiatry Office Claudio Gomez DPM LLC
12.2017 - 02.2019
  • Onboarded new employees with training and new hire documentation.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.

Supervisor

Amazon
12.2014 - 01.2016
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

Medical Assistand - Medical Assisting

Lincoln Technical Institute
04.2016

High School Diploma -

Bayard Rustin High School
351 W 18th St, New York, NY 10011
06.2010

Skills

Medical Billing & Coding

Medical Records

Injections

Patient Scheduling

Patient Education

HIPAA & JCAHO Knowledge

Epaces, EHR, Microsoft Office Suite

  • Electronic Health Records Systems
  • Group Sessions

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Office Manager

Scarlett Begonias, LLC
09.2020 - Current

Front Desk Supervisor

Podiatry Office Claudio Gomez DPM LLC
12.2017 - 02.2019

Supervisor

Amazon
12.2014 - 01.2016

Medical Assistand - Medical Assisting

Lincoln Technical Institute

High School Diploma -

Bayard Rustin High School
Osvaldo De Los Santos