Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Osvaldo Pena

Santa Ana,CA

Summary

Results-oriented employee committed to excelling in multiple fields. Demonstrates strong company values with an acute focus on guest satisfaction. Experienced in food service, customer service, and inventory management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Fulfillment Expert

Target Co
Santa Ana, CA
07.2024 - Current
  • Developed and maintained relationships with suppliers to ensure timely delivery of orders.
  • Performed regular audits of fulfillment processes in order to identify potential problems or areas of improvement.
  • Managed inventory levels by monitoring stock and sales trends, adjusting order quantities accordingly.
  • Provided excellent customer service by responding to inquiries promptly and professionally.

Guest Advocate

Target Co
Santa Ana, CA
10.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained up-to-date knowledge of store promotions and advertised items.
  • Operated cash register accurately and effectively

Barista

Target Co
Santa Ana, CA
08.2022 - Current
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Pizza Maker

Target Co
Santa Ana, CA
08.2022 - Current
  • Ensured compliance with health and safety regulations in the kitchen area.
  • Received deliveries of food items, checking each item against invoices for accuracy.
  • Unloaded delivery trucks to place food items and ingredients in designated space in restaurant.

Kitchen Cook

Panda Restaurant Group, Inc., Panda Express
Santa Ana, CA
03.2022 - 08.2022
  • Thrived in a demanding and fast-paced work setting, delivering exceptional results within narrow deadlines.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Performed workstation prep prior to shift start.
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
  • Inspected food quality prior to serving to ensure it met company standards.

Graphic Designer

Centeno Cleaning Company
Santa Ana, CA
02.2021 - 06.2021
  • Produced promotional displays, packaging and marketing collateral for retail environments.
  • Developed graphics, logos and layouts for product illustrations, company logos, and websites.
  • Developed, designed, laid out and produced variety of technical illustrations for brochures, banners, and signs.

Education

High School Diploma -

Valley High School
Santa Ana, CA
06-2022

Skills

  • Teamwork and Collaboration
  • Multitasking
  • Cash Register Operation
  • Flexible and Adaptable
  • Customer Service
  • Taking Initiative
  • Fast-Paced Environment

Languages

English
Native/ Bilingual
Spanish
Professional

Certification

  • Food Handlers Certification

References

References available upon request.

Timeline

Fulfillment Expert

Target Co
07.2024 - Current

Guest Advocate

Target Co
10.2022 - Current

Barista

Target Co
08.2022 - Current

Pizza Maker

Target Co
08.2022 - Current

Kitchen Cook

Panda Restaurant Group, Inc., Panda Express
03.2022 - 08.2022

Graphic Designer

Centeno Cleaning Company
02.2021 - 06.2021

High School Diploma -

Valley High School

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Osvaldo Pena