Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Osvaldo Romero

Berwyn,IL

Summary

Over the past few years in the restaurant industry, I’ve learned how much teamwork, communication, and adaptability matter in creating a great guest experience. Working in both high-volume and fine dining environments has taught me the importance of attention to detail and consistency — whether it’s plating accuracy, timing, or handling guest needs. I’ve grown into leadership roles by staying calm under pressure, problem-solving quickly, and supporting my team when it counts most. I take pride in putting out the best quality work I can, making sure guests feel cared for and helping my team succeed. Bilingual in English and Spanish and ServSafe certified, I bring both professionalism and genuine passion for hospitality to every shift.

Overview

3
3
years of professional experience

Work History

Expeditor

Episcope Hospitality
Chicago, Illinois
02.2025 - Current
  • Ensured order accuracy by verifying items prior to dispatch to dining area.
  • Organized kitchen workspace to enhance workflow and reduce service delays.
  • Facilitated communication between wait staff to improve service efficiency.
  • Led kitchen team to achieve operational success through effective management.
  • Demonstrated strong problem-solving skills in high-pressure situations.

Food Runner

Ever Restaurant
Chicago, Illinois
04.2025 - 06.2025
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained cleanliness and organization of the dining area to uphold fine dining atmosphere.
  • Engaged with customers to provide friendly service and address inquiries promptly.

Food Runner

Sunda New Asian
Chicago, Illinois
10.2024 - 03.2025
  • Delivered food orders promptly to tables while maintaining presentation standards.
  • Collaborated with fellow runners to streamline delivery processes during peak hours.
  • Followed health and safety guidelines to ensure a clean and safe work environment.

Expeditor

Hide+Seek Restaurant
Chicago, Illinois
04.2024 - 01.2025
  • Assisted guests with inquiries to enhance their event experience.
  • Collaborated with kitchen staff to ensure timely service delivery.
  • Followed safety and sanitation procedures while handling food items.
  • Adapted quickly to changing needs during high-paced events and gatherings.

Team Leader

Portillo's Hot Dogs
Forest Park, Illinois
01.2023 - 12.2023
  • Supervised team operations during peak hours to ensure efficient service.
  • Resolved customer service issues promptly and efficiently.
  • Monitored customer service performance against established standards.
  • Maintained a positive work environment that promoted collaboration between team members.

Education

High School Diploma -

Morton West High School
Berwyn, IL
05-2023

Associate of Arts - Finance

Triton College
River Grove, IL

Skills

  • Problem solving
  • Customer relationship management
  • Communication skills
  • Team supervision
  • Time management
  • Stress management
  • Team member training
  • Bilingual

Languages

Spanish
Native/ Bilingual

Timeline

Food Runner

Ever Restaurant
04.2025 - 06.2025

Expeditor

Episcope Hospitality
02.2025 - Current

Food Runner

Sunda New Asian
10.2024 - 03.2025

Expeditor

Hide+Seek Restaurant
04.2024 - 01.2025

Team Leader

Portillo's Hot Dogs
01.2023 - 12.2023

High School Diploma -

Morton West High School

Associate of Arts - Finance

Triton College
Osvaldo Romero