Osvaldo Segura

• Trained and mentored new employees to maximize team performance.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Kept employees operating productively and working on task to meet business and customer needs.
• Communicated between branches to help optimize production/sales.

• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Responsible for creating the fast, friendly, and convenient

customer-service, often in various weather conditions.