Oswaldo Garibay
Summary
Intake Case Manager with proven ability to handle complex client cases, ensuring efficient processes and impactful outcomes. Strong focus on collaborative teamwork and adaptable to changing needs, consistently delivering results. Skilled in client assessment, data management, and resource coordination. Reliable, analytical, and driven by commitment to client success.
Overview
31
31
years of professional experience
Work History
Intake Case Manager
Tropical Texas Behavioral Health
Edinburg, TX
07.2025 - Current
- Achieved effective service delivery through careful authorization and oversight of social services. Enhanced client outcomes by providing targeted psychosocial rehabilitation. Leveraged independent judgment and initiative within a moderately supervised environment. Adapted to various work settings, including office and telework, to maintain case management efficiency. Contributed to program success through cross-coverage and support in treatment service assignments.
Veteran Peer Specialist
Tropical Texas Behavioral Health
07.2023 - 06.2025
- Led initiatives to promote client independence at veteran drop-in center. Fostered motivation among veterans and their families to engage with available support services. Oversaw intake and eligibility processes, case management, and resource linkage for community services. Directed coordination of drop-in center activities, including peer support groups and outreach programs. Delivered psychosocial rehabilitation services to clients in need, exercising independent judgment and initiative.
Veterans Financial Coordinator
Tropical Texas Behavioral Health
09.2021 - 06.2023
- Oversaw social service initiatives within the veterans department. Coordinated community resources to support basic needs for veterans and their families across Hidalgo, Cameron, and Willacy counties. Evaluated intake assessments to identify and address unmet needs, directing referrals based on client circumstances and eligibility requirements.
TCOOMMI Case Manager
Tropical Texas Behavioral Health
12.2013 - 08.2018
- Oversaw rehabilitation planning and instructional initiatives to enhance client outcomes. Analyzed client needs and delivered tailored instruction in self-help, self-care, and vocational skills. Empowered clients to reach their highest potential in independent living and vocational aspirations. Functioned autonomously with significant discretion in decision-making. Managed intensive case management and established connections to psychiatric and community services. Provided on-call support for TCOOMMI clients. Partnered with clients to formulate and monitor treatment plan objectives, ensuring comprehensive documentation of services. Coordinated training for clients and facilitated access to community resources. Maintained high standards of customer service while collaborating with probation officers, courts, and community organizations.
Psych Tech
Doctors Hospital at Renaissance
02.2010 - 12.2013
- Duties: Responsible for providing direct and indirect patient care under the direction of a registered nurse. Provided for the personal care and comfort of psychiatric patients. Provided a safe, clean environment. Participates in performance improvement and continuous quality improvement (CQI) activities.
HIM Clerk
Doctors Hospital at Renaissance
01.2009 - 02.2010
- Duties: Primary responsibilities included quality control and validation of scanned documents in the EHR. Perform all duties required of a Specialist I including pick up, prepping and scanning of medical records.
Quality Improvement Associate
House Calls Home Health
08.2008 - 06.2009
- Duties: Responsible for reviewing Registered Nurses progress notes, make corrections, and provide feedback as needed. Data entry and assistance for nurses.
File Clerk – Work Study
Veteran Affairs Clinic
03.2002 - 12.2002
- Duties: Helped maintain files in order, scanned documents, make copies, provide medical records to nurses or doctors, as needed.
Security Forces
United States Air Force
07.1995 - 10.1999
- Duties: Accountable for providing security and patrolling the areas as assigned. Guarding weapons, air force bases and air force personnel from possible danger. Respond to calls, enforce laws, make arrest, and issue citations.
Education
Bachelor of Science - Criminal Justice
The University of Texas of Pan American
Edinburg, TX12-2005
Associates degree - Criminal Justice
South Texas College
McAllen, TX12-2004
Skills
- Fluent in English and Spanish
- Customer Service
- Proficient in Microsoft Office
- Client assessment
Languages
Spanish
Native or Bilingual
Timeline
Intake Case Manager
Tropical Texas Behavioral Health
07.2025 - Current
Veteran Peer Specialist
Tropical Texas Behavioral Health
07.2023 - 06.2025
Veterans Financial Coordinator
Tropical Texas Behavioral Health
09.2021 - 06.2023
TCOOMMI Case Manager
Tropical Texas Behavioral Health
12.2013 - 08.2018
Psych Tech
Doctors Hospital at Renaissance
02.2010 - 12.2013
HIM Clerk
Doctors Hospital at Renaissance
01.2009 - 02.2010
Quality Improvement Associate
House Calls Home Health
08.2008 - 06.2009
File Clerk – Work Study
Veteran Affairs Clinic
03.2002 - 12.2002
Security Forces
United States Air Force
07.1995 - 10.1999
Associates degree - Criminal Justice
South Texas College
Bachelor of Science - Criminal Justice
The University of Texas of Pan American