Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Timeline
Generic

Oswaldo Hernandez

Summary

  • Assertive Juvenile Detention Officer looking to build upon skills and tackle new responsibilities. Over 3 years of experience supervising and working with juvenile offenders. Sound knowledge of juvenile corrections procedures and a strong understanding of proper detention and restraining methods.


  • Seasoned File Clerk offering 2 years of experience in organizing, documenting, planning and implementing clerical resources with focus on productivity and cost-efficiency. Thrives in high-pressure and deadline-driven environments, complying with strict policies, procedures and regulations.
  • References available upon request


Overview

8
8
years of professional experience
1
1
Certification

Work History

Juvenile Corrections Officer

Essex County Detention Center
03.2021 - Current
  • Maintained a secure environment for staff and residents through diligent observation, documentation, and intervention as needed.
  • Supported rehabilitation efforts by developing individualized case plans for each resident in collaboration with mental health professionals and counselors.
  • Monitored juvenile offender progress through regular evaluations, adjusting case plan goals as needed based on individual needs and achievements.
  • Reduced conflicts among residents by implementing effective communication strategies and conflict resolution techniques.

Store Manager

Champs Sports
08.2018 - 03.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Sales Clerk

East Coast Auto Group
04.2018 - 03.2021
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Collaborated with team members to achieve store sales targets and improve overall performance.
  • Boosted sales by effectively promoting products and engaging with customers.
  • Processed payments and returns with accuracy and efficiency.

Filing Clerk

Newark Police Department
06.2016 - 08.2019
  • Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Maintained a well-functioning filing system, conducting periodic audits to identify areas for improvement or discrepancies that required resolution.
  • Supported team members, providing necessary documents and files for efficient decision-making processes.
  • Upheld confidentiality of information to avoid potential data breaches and client lawsuits.

Education

High School Diploma -

Bloomfield High School
Bloomfield, NJ
06.2019

Skills

  • Goal-Oriented
  • CPR Certified
  • AED Certified
  • First Responder Certified
  • Proficient in Microsoft Office
  • Bilingual: Spanish and English

Certification

  • Academy Graduate for Juvenile Detention Officer (2024)
  • Certificate of completion of the New York Law Enforcement Explorer Academy (2019)
  • Certificate of completion of the NJ State Trooper Youth Week (2018)


Volunteer Experience

  • G.R.E.A.T Graduation 2016-2019
  • National Night Out August 2016-2017
  • Bookbag Giveaway September 2016-2019
  • Little League Baseball Coach

References

Anthony Roberts

Newark Detective

1 Lincoln

Newark, NJ

973.568.3023


J. C.

State Fair Manager

241 Main Street

Belleville, NJ

973.450.1070


Bianca Rosa

Jersey City Medical - Head Nurse

Jersey City, NJ

973.914.7881

Timeline

Juvenile Corrections Officer

Essex County Detention Center
03.2021 - Current

Store Manager

Champs Sports
08.2018 - 03.2021

Sales Clerk

East Coast Auto Group
04.2018 - 03.2021

Filing Clerk

Newark Police Department
06.2016 - 08.2019

High School Diploma -

Bloomfield High School

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Oswaldo Hernandez