Summary
Overview
Work History
Education
Skills
Timeline
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Othman Abu-HAjar

San Gabriel,CA

Summary

Hardworking individual with the drive to always preform exceptionally and diligently. With past experience in the sales industry and now the restaurant industry, I have learned the art of communication with individuals on a different plane. Astute server and past salesman, I have the ability to not only meet company goals, but to surpass them.

Overview

6
6
years of professional experience

Work History

Bartender/Server

Benihana
05.2023 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Server

Craft By Smoke And FIre
01.2023 - 05.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Gus's Bar & Bbq
07.2022 - 02.2023
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

The Cheesecake Factory
04.2021 - 06.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest.

Busser/Server

Panda Inn
01.2019 - 04.2021
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.

Salesman

Solar City
08.2018 - 02.2019
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Conduct door to door sales calls to homeowners and document every households interest and eligibility.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Maintained detailed records of all interactions with prospects and clients using CRM system which allowed better tracking of client history.

Sales Associate

Farmers Insurance Company
10.2017 - 09.2018
  • Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
  • Enhanced customer relations through attentive listening and promptly addressing inquiries during calls.
  • Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
  • Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Education

High School Diploma -

Temple City High School
Temple City, CA
05.2016

Skills

  • Food Service
  • Basic Accounting
  • Guest Engagement
  • Sales Techniques
  • Order Management
  • Confidence Building
  • Attention to Detail
  • Patience and Persistence

Timeline

Bartender/Server

Benihana
05.2023 - Current

Server

Craft By Smoke And FIre
01.2023 - 05.2023

Server

Gus's Bar & Bbq
07.2022 - 02.2023

Server

The Cheesecake Factory
04.2021 - 06.2022

Busser/Server

Panda Inn
01.2019 - 04.2021

Salesman

Solar City
08.2018 - 02.2019

Sales Associate

Farmers Insurance Company
10.2017 - 09.2018

High School Diploma -

Temple City High School

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Othman Abu-HAjar