Otisha Williams
Memphis
Summary
Energetic Deli Sales Associate known for high productivity and efficient task completion. Skilled in customer service, food safety, and inventory management. Excel at communication, teamwork, and adaptability, ensuring seamless operations and positive customer experiences. Committed to maintaining cleanliness and organization within deli settings.
Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.
Overview
13
13
years of professional experience
Work History
Deli Sales Associate
Cash Saver Grocery
Memphis
11.2018 - 10.2023
- Assisted customers in selecting deli products and providing recommendations.
- Prepared and sliced meats, cheeses, and other deli items for display.
- Maintained cleanliness and organization of the deli counter and surrounding areas.
- Weighed meats for sale using proper techniques.
- Monitored expiration dates on products to ensure freshness.
- Processed payments quickly and accurately at the register.
- Informed customers about specials or new products available at the deli counter.
Beauty Advisor
Sally's Beauty Supply
Bartlett
04.2011 - 08.2016
- Advised customers on product selection and usage for beauty needs.
- Maintained inventory levels through regular stock checks and ordering supplies.
- Demonstrated product application techniques to enhance customer experience.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Collaborated with team members to ensure a clean and organized store environment.
- Participated in promotional events to boost store traffic and customer engagement.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Finalized purchases and processed payments.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Recommended merchandise based on expert product knowledge and client preferences.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
Education
Diploma
Millington Central High School
Millington, TNCosmetology License -
New Wave Beauty Academy
Memphis, TNSkills
- Product preparation
- Inventory management
- Customer recommendations
- Cash register operation
- Team collaboration
- Sales techniques
- Effective communication
- Detail orientation
- Time management
- Conflict resolution
- Maintaining cleanliness
- Product knowledge expertise
- Sales promotion
- POS system operation
- Customer service
- Verbal and written communication
- Honesty and integrity
- Flexible schedule
- Strong work ethic
- Product presentation
- Reliable
Timeline
Deli Sales Associate
Cash Saver Grocery
11.2018 - 10.2023
Beauty Advisor
Sally's Beauty Supply
04.2011 - 08.2016
Diploma
Millington Central High School
Cosmetology License -
New Wave Beauty Academy
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