Otmane Chater
Northampton,PA
Summary
Dynamic Community Manager with a proven track record at Geb Analysis, excelling in brand reputation management and audience engagement. Skilled in content creation and performance reporting, I leverage strong problem-solving abilities and meticulous attention to detail to enhance brand awareness and foster community loyalty.
Overview
17
17
years of professional experience
Work History
Community Manager
Geb Analysis
Casablanca, Morocco
10.2023 - 12.2025
- Engaged with online community, responding to messages and comments to foster relationships and enhance user experience
- Manage and maintain the social media accounts
- Create, schedule, and publish content according to the communication plan
- Maintained brand's online image and reputation through proactive monitoring and strategic response to customer feedback
- Monitor feedback and handle negative comments professionally
- Prepared performance and engagement reports to analyze trends and inform future content strategy
- Collaborate with marketing and design teams to implement digital strategies
- Contribute to increasing brand awareness and audience loyalty
Forklift Operator/Warehouse Worker
Tramauto
Casablanca , Morocco
03.2021 - 09.2023
- Operate forklifts to safely move, lift, and transport goods within the warehouse
- Loaded and unloaded trucks and storage areas to maintain workflow and ensure timely material availability
- Stacked and secured materials according to safety standards to prevent damage and optimize storage space
- Conducted daily inspections and basic maintenance of forklifts to ensure safe and reliable operation
- Follow all safety and occupational health procedures
- Maintain accurate inventory records related to material movement
Restaurant Cook
frit flegy
01.2018 - 01.2019
- Prepared and cooked menu dishes to meet quality standards and enhance guest satisfaction
- Monitored food quality and presentation to maintain high standards and appeal
- Ensure food hygiene and use fresh ingredients
- Maintain kitchen organization and cleanliness
- Collaborated with kitchen staff to streamline workflow and optimize service delivery
Painter & Decorator
alwan samaà
01.2014 - 01.2018
- Provided professional painting services for residential and commercial projects, ensuring high-quality results.
- Execute interior and exterior decoration and finishing works according to design specifications
- Apply paints, varnishes, and coatings on walls, ceilings, and furniture
- Prepared surfaces for painting through cleaning, sanding, and repairing imperfections to ensure optimal application
- Mixed colors to achieve precise shades requested by clients, enhancing customer satisfaction with final results
- Inspected finished work to confirm adherence to quality standards, ensuring high client satisfaction and project integrity
- Use painting tools and equipment safely and efficiently
- Maintain cleanliness of the worksite after completing tasks
Hotel Chef / Cook
port anfa-sheraton
01.2009 - 01.2013
- Prepare and cook meals according to the hotel's menu and quality standards
- Ensured fresh ingredient use while upholding hygiene and food safety standards, contributing to quality dining experiences
- Inspect food quality before serving to ensure it meets specifications
- Collaborated with kitchen team to streamline workflow, enhancing overall kitchen efficiency
- Developed and improved recipes based on management feedback, enhancing menu offerings
- Organize the kitchen and maintain cooking tools and equipment
- Adhere to schedules and timelines for meal preparation and service
Warehouse General Laborer
- Loaded and unloaded products and materials to maintain warehouse inventory flow
- Executed manual tasks to facilitate efficient support of warehouse functions
- Collaborated with warehouse team to optimize daily operations and workflow
- Assist in packing, labeling, and preparing orders for shipment
- Organize and arrange stock on shelves and storage areas
- Maintain cleanliness and safety standards in the warehouse
Education
High School Diploma -
Mohammad V Casablanca Morocco
06-2005
Skills
- Community engagement
- Social media management
- Content creation
- Operations management
- Safety compliance
- Time management
- Problem solving
- Independent worker
Languages
Arabic
Native/ Bilingual
English
Professional
French
Elementary
Timeline
Community Manager
Geb Analysis
10.2023 - 12.2025
Forklift Operator/Warehouse Worker
Tramauto
03.2021 - 09.2023
Restaurant Cook
frit flegy
01.2018 - 01.2019
Painter & Decorator
alwan samaà
01.2014 - 01.2018
Hotel Chef / Cook
port anfa-sheraton
01.2009 - 01.2013
Warehouse General Laborer
High School Diploma -
Mohammad V Casablanca Morocco