Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Otolose Fatongia

Chester,VA
Otolose Fatongia

Summary

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Overview

5
years of professional experience

Work History

A&A Retailer
Nuku’alofa Tongatapu, -

Customer Service Cashier
01.2019 - 02.2024

Job overview

  • Greeted customers and provided friendly customer service.
  • Delivering information about a company's products and services. ...
  • Answering queries and concerns about a company's products or services. ...
  • Processing orders and transactions. ...
  • Resolving issues and handling customer complaints. ...
  • Collecting customer feedback. ...
  • Tracking customer service metrics.
  • Resolved customer complaints in a professional manner.

A&A Retailer
Nuku’alofa Tongatapu, -

Customer Service Cashier
01.2019 - 02.2024

Job overview

  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Delivering information about a company's products and services. ...
  • Answering queries and concerns about a company's products or services. ...
  • Processing orders and transactions. ...
  • Resolving issues and handling customer complaints. ...
  • Collecting customer feedback. ...
  • Tracking customer service metrics.

Education

Apifoou College
Nuku’alofa Tongatapu, -

Some College (No Degree)

Skills

  • Check processing
  • Guest Services
  • Customer Complaint Resolution
  • Product Merchandising
  • Customer Service
  • Retail Merchandising
  • Customer Satisfaction

Timeline

Customer Service Cashier

A&A Retailer
01.2019 - 02.2024

Customer Service Cashier

A&A Retailer
01.2019 - 02.2024

Apifoou College

Some College (No Degree)
Otolose Fatongia