Otto Hopkins
Umatilla,FL
Summary
Proactive general manager with a proven track record of successfully managing operations, assembling high-performing teams, and empowering employees to autonomously address business requirements. Possessing a wealth of progressive experience, consistently demonstrating sound judgment and effective problem-solving skills. Strong record of surpassing organizational goals highlights ability to drive exceptional results.
Overview
10
10
years of professional experience
Work History
General Manager
Advance Auto Parts
08.2021 - Current
- Guided team members to reach ambitious business objectives.
- Established a culture prioritizing goal achievement and team success.
- Delivered swift solutions to boost customer loyalty.
- Trained team members to enhance overall efficiency.
- Fostered loyalty by consistently delivering trustworthy interactions.
- Ensured accurate cash handling consistently.
- Supervised upkeep of database operations and structured file storage systems.
- Enhanced revenue by adopting effective business development processes.
Foremen
Everdry Waterproofing Of Columbus
03.2018 - 10.2021
- Maintained superior customer satisfaction levels.
- Managed workforce attendance tracking with consistent accuracy.
- Restructured roles and tasks according to personal strengths and output objectives.
- Ensured project deliverables aligned with established timelines, standards and budgets.
- Controlled financial plan and updated expense documentation.
- Directed daily tasks to maintain team efficiency.
- Managed project timelines while maintaining quality requirements.
Assistant Manager
The Three Legged Mare
09.2015 - 03.2018
- Built a highly satisfied and faithful clientele through proactive team service strategy development.
- Managed promotional strategies and fostered customer brand loyalty.
- Facilitated regular meetings for staff motivation, problem-solving, improvement planning and progress evaluation.
- Amplified employee retention through improved engagement strategies.
- Guided team members to foster their professional growth.
Education
Automotive Mechanics/Automotive Technology Trade Certification -
Management & Training Corporation
Marion, OH01.2016
High school Diploma -
DeKalb High School
Waterloo, IN01.2007
Skills
- Business operations knowledge
- Prior training experience
- Team leadership expertise
- Financial leadership ability
- Strategic planning
- Relationship building
- Inventory management
- Coaching and mentoring
Personal Information
Title: General Manager II
Timeline
General Manager
Advance Auto Parts
08.2021 - Current
Foremen
Everdry Waterproofing Of Columbus
03.2018 - 10.2021
Assistant Manager
The Three Legged Mare
09.2015 - 03.2018
Automotive Mechanics/Automotive Technology Trade Certification -
Management & Training Corporation
High school Diploma -
DeKalb High School