Otto Hopkins
Umatilla,FL
Summary
Proactive general manager with a proven track record of successfully managing operations, assembling high-performing teams, and empowering employees to autonomously address business requirements. Possessing a wealth of progressive experience, consistently demonstrating sound judgment and effective problem-solving skills. Strong record of surpassing organizational goals highlights ability to drive exceptional results.
Overview
10
10
years of professional experience
Work History
General Manager
Advance Auto Parts
Leesburg, FL
08.2021 - Current
- Guided team members to reach ambitious business objectives.
- Established a culture prioritizing goal achievement and team success.
- Delivered swift solutions to boost customer loyalty.
- Trained team members to enhance overall efficiency.
- Fostered loyalty by consistently delivering trustworthy interactions.
- Ensured accurate cash handling consistently.
- Supervised upkeep of database operations and structured file storage systems.
- Enhanced revenue by adopting effective business development processes.
Foremen
Everdry Waterproofing Of Columbus
Hilliard, OH
03.2018 - 10.2021
- Maintained superior customer satisfaction levels.
- Managed workforce attendance tracking with consistent accuracy.
- Restructured roles and tasks according to personal strengths and output objectives.
- Ensured project deliverables aligned with established timelines, standards and budgets.
- Controlled financial plan and updated expense documentation.
- Directed daily tasks to maintain team efficiency.
- Managed project timelines while maintaining quality requirements.
Assistant Manager
The Three Legged Mare
Columbus, OH
09.2015 - 03.2018
- Built a highly satisfied and faithful clientele through proactive team service strategy development.
- Managed promotional strategies and fostered customer brand loyalty.
- Facilitated regular meetings for staff motivation, problem-solving, improvement planning and progress evaluation.
- Amplified employee retention through improved engagement strategies.
- Guided team members to foster their professional growth.
Education
Automotive Mechanics/Automotive Technology Trade Certification -
Management & Training Corporation
Marion, OH01.2016
High school Diploma -
DeKalb High School
Waterloo, IN01.2007
Skills
- Business operations knowledge
- Prior training experience
- Team leadership expertise
- Financial leadership ability
- Strategic planning
- Relationship building
- Inventory management
- Coaching and mentoring
Personal Information
Title: General Manager II
Timeline
General Manager
Advance Auto Parts
08.2021 - Current
Foremen
Everdry Waterproofing Of Columbus
03.2018 - 10.2021
Assistant Manager
The Three Legged Mare
09.2015 - 03.2018
Automotive Mechanics/Automotive Technology Trade Certification -
Management & Training Corporation
High school Diploma -
DeKalb High School