Ouafaa Amani
South Boston,MA
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
10
10
years of professional experience
Work History
Barista
Dunkin Donut
Quincy, MA
09.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
Housekeeper
Seaport Hotel
Boston, MA
09.2014 - 12.2019
Maintaining clean of the rooms, vacum the carpets, change the dirty linens with the clean one, stock bathroom with clean towls and shower supplies………
Education
Serve Save Certificate - Food And Nutrition
Online Courses
Boston, MA11.2024
Hospitality Certificate - Hospitality Training Program
International School of Boston
Boston, MA08.2014
High School Diploma - Biology
Hassan 2 College
Casablanca Morroco06.2007
Timeline
Barista
Dunkin Donut
09.2024 - Current
Housekeeper
Seaport Hotel
09.2014 - 12.2019
Serve Save Certificate - Food And Nutrition
Online Courses
Hospitality Certificate - Hospitality Training Program
International School of Boston
High School Diploma - Biology
Hassan 2 College