Summary
Overview
Work History
Education
Skills
Additionalinformation - Workexperience
Timeline
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OULEYE OUATTARA

BRONX,US

Summary

Dynamic professional with a proven track record in customer service and team leadership, notably at Cathedral High School. Excelled in creating engaging customer experiences and fostering team collaboration. Skilled in Google Docs and teamwork, I consistently enhance academic and entertainment excellence, demonstrating a strong ability to meet and exceed objectives.

Overview

1
1
year of professional experience

Work History

Retail Scooper

Van Leeuwen Ice Cream
New York, US
05.2023 - 09.2023
  • Exhibit menu and product knowledge and be able to detail the ingredients to customers, scoop ice cream into cones and cups, and mention special deals or discounts
  • Maintain systems to ensure a clean and tidy store at all times
  • Promote an environment of fun, kindness, and respect
  • Crafted delightful ice cream experiences, mastering flavor combinations and perfecting scooping techniques to ensure customer satisfaction

Smoothie Barista

RX30
New York, US
03.2023 - 05.2023
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Stocked shelves with fresh ingredients for daily use in smoothie making.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Tutor

Cathedral High School
New York, US
09.2022 - 05.2023
  • Guide students in English and Social Studies, boosting understanding and academic success
  • Create a supportive learning environment, encouraging exploration of complex topics
  • Deliver personalized academic support, enhancing student performance and confidence

Head of the Entertainment Department

Cathedral High School
New York, US
  • Led entertainment department, reviewed content, ensured deadlines met, enhanced team collaboration
  • Cultivated a team-oriented environment, facilitating open communication and knowledge sharing among Entertainment department staff to enhance content quality

Education

Bachelor of Science - Finance

St. John's University-New York
Queens
06-2027

HIGH SCHOOL DIPLOMA -

Cathedral High School
New York
06.2023

Skills

  • Google
  • Google Docs
  • Microsoft
  • Mac OS
  • Teamwork
  • Computer proficiency
  • Leadership

Additionalinformation - Workexperience

  • Tutor, Cathedral High School, New York, NY, 09/01/22, 05/01/23, Guide students in English and Social Studies, boosting understanding and academic success., Create a supportive learning environment, encouraging exploration of complex topics., Deliver personalized academic support, enhancing student performance and confidence.
  • Newspaper Club Member, Cathedral High School, New York, NY, 09/01/21, 06/01/22
  • Smoothie Barista, RX30, New York, NY, 03/01/23, 05/01/23
  • Retail Scooper, Van Leeuwen Ice Cream, New York, NY, 05/01/23, 09/01/23, Developed comprehensive product knowledge, effectively communicating ingredients and nutritional information to address customer inquiries., Manage customer orders and payments, ensuring a clean and inviting environment., Enhance customer satisfaction by addressing inquiries and preferences., Maintain cleanliness of work areas and equipment, ensuring safety standards., Contribute to a welcoming atmosphere, improving the overall customer experience.

Timeline

Retail Scooper

Van Leeuwen Ice Cream
05.2023 - 09.2023

Smoothie Barista

RX30
03.2023 - 05.2023

Tutor

Cathedral High School
09.2022 - 05.2023

Head of the Entertainment Department

Cathedral High School

Bachelor of Science - Finance

St. John's University-New York

HIGH SCHOOL DIPLOMA -

Cathedral High School
OULEYE OUATTARA