Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Oumaima Tahiri

Oumaima Tahiri

Billerica,MA

Summary

  • Dynamic customer service professional with proven success at Zara, excelling in sales promotion and visual merchandising. Adept at enhancing customer satisfaction through effective problem-solving and strong communication skills. Experienced in managing transactions and promoting loyalty programs, driving increased sales and fostering customer loyalty.

Overview

4
4
years of professional experience

Work History

Customer Service & Sales

Zara
Casablanca, Morocco
05.2020 - 06.2022
  • Greeted and assisted customers, delivering friendly and efficient service.
  • Ensured high levels of customer satisfaction by addressing needs and resolving issues.
  • Processed sales transactions accurately while managing cash register operations.
  • Provided fitting room assistance, recommending suitable clothing options to customers.
  • Promoted products and special offers, showcasing new arrivals to enhance sales opportunities.

Cashier

Pizza Hut
Casablanca, Morocco
02.2018 - 02.2020
  • Greet customers warmly, and provide a positive dining experience.
  • Answer customer questions, and address their concerns.
  • Take orders accurately and efficiently.
  • Ensure customer orders are processed and fulfilled correctly.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.

Education

Associate of Arts - Makeup

International College of Cosmetic Aesthetics
Casablanca, Morroco
11-2024

Associate of Science - IT Development

Institute Central De Formation (icf)
Casablanca,Morocco
11-2022

High School Diploma -

Al Akaad High School
Casablanca,Morocco
06-2017

Skills

  • Makeup application
  • IT troubleshooting
  • Visual merchandising
  • Customer service
  • Sales promotion
  • Team collaboration
  • Problem solving
  • Customer understanding
  • Sales and operations
  • Handling service calls

Languages

English
Limited
French
Full Professional
Arabic
Native/ Bilingual

Timeline

Customer Service & Sales

Zara
05.2020 - 06.2022

Cashier

Pizza Hut
02.2018 - 02.2020

Associate of Arts - Makeup

International College of Cosmetic Aesthetics

Associate of Science - IT Development

Institute Central De Formation (icf)

High School Diploma -

Al Akaad High School

Similar Profiles

CREATE PROFILE
Oumaima Tahiri