Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Top-performing Billing Analyst offering excellent skills in monitoring payment transactions. Pursuing a similar position where an enthusiastic individual with an understanding of invoicing and process improvement is highly sought.
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Billing Specialist
Precious Care At Home Services, Inc.
08.2020 - 04.2024
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
Audited and corrected billing and posting documents for accuracy.
Collaborated with customers to resolve disputes.
Handled account payments and provided information regarding outstanding balances.
Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Developed and maintained billing procedures to make timely payments.
Reduced errors in financial records by conducting regular audits of billed accounts.
Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
Implemented dispute resolution protocols that resulted in faster resolution times while preserving positive business relationships with clients.
PCA
A Better Solution In Home Care Inc.
04.2018 - 08.2019
Documented care actions by completing records and logs in medical software system.
Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Billing Specialist
5 Stars Home Health Care
04.2016 - 09.2021
Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
Resolved coding discrepancies through in-depth analysis and collaboration with physicians, ensuring appropriate reimbursement for services rendered.
Scanned and uploaded medical records into electronic medical records system.
GROUP HOME BACK-UP
TERRY DRIGO
03.2019 - 07.2021
Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Assisted residents with basic hygiene and healthcare needs.
Protected clients' monies and property by tracking spending and reconciling accounts.
Education
FULL-STUCK DEVELOPER - Software Engineer
George Washington University, The
Washington, DC
03.2019
Skills
Billing systems and software
Insurance Verification
Invoice Processing
Claims Processing
Data entry proficiency
Payment posting
Record preparation
Research and due diligence
Records organization and review
Audit Procedures
Collection practices
Billing and Invoicing
Payment Collection
Payment Processing
Billing Data Verification
Bill payment
Bookkeeping
Account Posting
General accounting
Certification
PCA
CPR
First AID
HCA - Home Care Aide
Timeline
Billing Specialist
Precious Care At Home Services, Inc.
08.2020 - 04.2024
GROUP HOME BACK-UP
TERRY DRIGO
03.2019 - 07.2021
PCA
A Better Solution In Home Care Inc.
04.2018 - 08.2019
Billing Specialist
5 Stars Home Health Care
04.2016 - 09.2021
FULL-STUCK DEVELOPER - Software Engineer
George Washington University, The
PCA
CPR
First AID
HCA - Home Care Aide
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