Owen Agrusa
Colorado Springs,CO
Summary
Personable and organized individual with strong multitasking abilities and excellent communication skills. Familiar with customer service and warehouse operations. Quick learner who thrives in fast-paced environments. Committed to supporting team efficiency and ensuring smooth operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
E-Commerce Clerk
Kings Soopers
07.2025 - 11.2025
- Order Fulfillment: Accurately select and bag groceries for online orders
- Quality Assurance: Check expiration dates and ensure produce and perishables are of the highest quality
- Customer Service: Process payments, manage substitutions for out-of-stock items, and load vehicles for curbside pickup
- Inventory Management: Operate handheld scanners and maintain a clean, organized staging area
- Warehouse Duties: Safely unload trucks, operate warehouse equipment, and organize inventory
Seasonal Merchandising Service Associate
Lowes
04.2025 - 08.2025
- Store Maintenance: Execute merchandising resets, rebuild product displays, water plants in garden center, and replace damaged or missing price labels
- Stocking: Unload trucks, move inventory using forklift, ensure shelves are full and products are easily accessible for customers
- Customer Engagement: Assist customers by locating items, answering project questions, and loading heavy merchandise
Theater Team Member
Cinemark
09.2024 - 02.2025
- Customer Service: Provide exceptional customer service during concessions transactions
- Food Prep & Service: Adhere to food safety guidelines, quickly and accurately serve popcorn, candy, and soft drinks to guests
- Cashier Duties: Handle cash and card transactions, process payments, and operate the register
- Cleanliness: Keep the concessions counter, condiment stands, and lobby areas tidy and well-stocked
- Ticket Taking & Guest Service: Greet patrons, scan tickets, and help guests locate their assigned auditoriums
- Auditorium Turnaround: Quickly sweep, picking up trash, and wipe down seats in between movie showtimes
- Facility Maintenance: Regularly check and tidy the lobby, hallways, and restrooms
- Crowd Control: Direct foot traffic and maintain order before, during, and after busy showtimes
Education
HiSET -
D3 My Future
Widefield School District 305-2024
Skills
- Customer satisfaction
- Forklift and pallet jack operation
- Truck loading and unloading
- Order picking and processing
- Safe food handling
- Cash handling and point-of-sale (POS) system operation
- Safety awareness and emergency procedures
- Google Suite
- Multitasking and organization
- Attention to detail
- Flexibility
Certification
- OSHA 10
- OSHA 30
Timeline
E-Commerce Clerk
Kings Soopers
07.2025 - 11.2025
Seasonal Merchandising Service Associate
Lowes
04.2025 - 08.2025
Theater Team Member
Cinemark
09.2024 - 02.2025
HiSET -
D3 My Future