Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Owen Andriani

Conway,SC

Summary

Dynamic professional with proven leadership at DMV Jet Skis, excelling in customer service and team management. Skilled in database management and effective communication, I consistently enhance customer satisfaction and resolve issues efficiently. My organized approach and problem-solving abilities influence success in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Jetski Guide

DMV Jet Skis
Chesapeake Beach, MD
05.2023 - Current
  • Taking customers in and out of the wake zone, making sure nothing goes wrong out on the water.
  • Understanding the database that the DMV has in place.
  • Taking calls when in the office.
  • Knowing the test information given to customers driving, and the rules performed by the buddy system on the jet skis.
  • Giving a specific speech to all customers before going on the water.
  • Communicating and guiding customers on the water.
  • Managing other jet ski guides.
  • Clean and fill jet skis with gas when needed.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Cashier

Ace Hardware
Chesapeake Beach , MD
05.2021 - 08.2022
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Welcomed customers as they entered as part of company rules.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Performed other duties as assigned by management.
  • Collected payments and provided accurate change.
  • Answered customer questions and provided store information.

Education

High School Diploma -

Northern High School
Owings, MD

Skills

  • Customer service
  • Team leadership
  • Organized
  • Effective communication
  • Database management
  • loyal
  • Problem solving

Affiliations

  • High level wrestler for 14 years

Certification

  • Boating license

Timeline

Lead Jetski Guide

DMV Jet Skis
05.2023 - Current

Cashier

Ace Hardware
05.2021 - 08.2022

High School Diploma -

Northern High School

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Owen Andriani