Owen Bellamy
Greenville,NC
Summary
Proven leader with extensive experience in customer service and team management, notably at Snapperz Grill and Steam Bar. Excelled in cash handling and problem-solving, achieving high levels of customer satisfaction and operational efficiency. Demonstrates a positive attitude and strong team leadership, driving productivity and fostering collaborative work environments.
Overview
4
4
years of professional experience
Work History
Shift Leader: Head Server
Snapperz Grill and Steam Bar
02.2023 - 08.2024
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Completed cash and credit card transactions accurately using POS software.
Shift Manager
Smoothie King
03.2022 - 02.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Supervised ongoing daily production phases.
Golf Cart Attendant
Star Hill Golf Club
01.2021 - 03.2022
- Collaborated with team members to streamline work processes, improving overall productivity levels.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Built and established positive relationships with patrons, team members and supervisors.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
Education
Associate of Science - Mechanical Engineering
Pitt Community College
Greenville, NC05-2025
No Degree - Education
Chowan University
Murfreesboro, NC01-2022
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
Timeline
Shift Leader: Head Server
Snapperz Grill and Steam Bar
02.2023 - 08.2024
Shift Manager
Smoothie King
03.2022 - 02.2023
Golf Cart Attendant
Star Hill Golf Club
01.2021 - 03.2022
Associate of Science - Mechanical Engineering
Pitt Community College
No Degree - Education
Chowan University
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