Owen Berger
Lake Elsinore,CA
Summary
Dynamic operations and leadership professional with 7+ years of experience supervising teams, optimizing workflows, and managing complex administrative and logistical functions in high-pressure environments. Proven ability to lead cross-functional teams, streamline processes, and enhance organizational efficiency. Background includes high-stakes decision-making, training facilitation, inventory control, and compliance-driven documentation from both military and corporate settings. Adept at driving performance, developing staff, and improving operational infrastructure.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Services & Operations Coordinator
Suspended Animation Inc
08.2023 - Current
- Optimized client service workflows, reducing administrative bottlenecks and improving case management efficiency.
- Managed client onboarding processes, ensuring accurate data collection, documentation, and system entry.
- Organized and standardized multi-department filing and information systems to improve retrieval times and maintain regulatory compliance.
- Collaborated across teams during case reviews to ensure continuity, consistency, and adherence to best practices.
- Performed a wide range of administrative and operational tasks, including scheduling, record management, and document processing.
Senior Clinic Medic (68W)
United States Army
01.2019 - 04.2021
- Supervised and developed a team of 5+ personnel, improving performance and readiness.
- Led inventory oversight for critical equipment and supplies.
- Managed high-stakes documentation and reporting processes.
- Designed and delivered training programs.
- Cross-trained staff to maximize operational coverage.
- Mentored junior team members.
Combat Medic / Healthcare Specialist (68W)
United States Army
04.2017 - 04.2021
- Coordinated operational planning and logistics support.
- Produced detailed reports and documentation.
- Delivered recurring team training.
- Ensured adherence to regulatory and safety standards.
Kitchen Operations Associate
BJ’s Restaurant & Brewhouse
01.2015 - 02.2016
- Supported high-volume kitchen operations by multitasking across multiple stations.
- Maintained organized, sanitary workstations.
- Collaborated effectively with team members.
- Reduced waste and improved inventory handling.
Education
High School Diploma - undefined
Silverado High School
Mission Viejo, CASkills
- Team Leadership & Staff Development
- Operations & Workflow Optimization
- Process Improvement & SOP Development
- Cross-Functional Collaboration
- Training & Performance Coaching
- Documentation & Compliance Management
- Customer & Client Relations
- Inventory & Resource Management
- Data Entry & Information Systems
- Strategic Planning & Problem Solving
- High-Pressure Decision Making
- Microsoft Office (Excel, Word, Outlook)
- Microsoft Excel, Word, Outlook
- Data Entry & Information Management
- Windows OS
- EHR Systems
Certification
Class C Driver’s License
Timeline
Client Services & Operations Coordinator
Suspended Animation Inc
08.2023 - Current
Senior Clinic Medic (68W)
United States Army
01.2019 - 04.2021
Combat Medic / Healthcare Specialist (68W)
United States Army
04.2017 - 04.2021
Kitchen Operations Associate
BJ’s Restaurant & Brewhouse
01.2015 - 02.2016
High School Diploma - undefined
Silverado High School