Owen Chen
Holbrook
Summary
Dedicated professional with experience in fulfillment and cashier roles. Skilled in customer engagement and precise order processing. Aiming to leverage strengths in team collaboration and attention to detail to enhance overall service quality.
Overview
5
5
years of professional experience
Work History
Fulfillment Expert
Target
Sayville
11.2024 - Current
- Processed customer orders with accuracy and efficiency.
- Utilized handheld scanners for accurate data entry of orders.
- Restocked shelves and organized backroom inventory to enhance in-store availability.
- Maintained safety and quality standards in a fast-paced work environment.
Cashier/Order Prep
Lotus Dynasty
Holbrook
05.2021 - Current
- Greeted customers warmly to foster a positive enivronment.
- Processed payments, ensuring accurate issuance of receipts and change.
- Handled refunds, credits, and exchanges with meticulous attention to detail.
- Bagged customer orders efficiently for smooth handoff.
Education
Bachelor of Science - Finance
Virginia Tech
Blacksburg, VA05-2029
High School Diploma -
Sachem East High School
Farmingville, NY06-2025
Skills
- Customer service
- Microsoft Excel
- Problem solving
- Team collaboration
- Packing expertise and accuracy
- Team building
- Time management
- Multitasking
Languages
Chinese (Mandarin)
Professional
Timeline
Fulfillment Expert
Target
11.2024 - Current
Cashier/Order Prep
Lotus Dynasty
05.2021 - Current
Bachelor of Science - Finance
Virginia Tech
High School Diploma -
Sachem East High School