Owen Chrisley
Roanoke,VA
Summary
With 9 years of experience in customer service and management in retail and food service, I offer a wealth of expertise to any team. I consistently deliver exceptional customer experiences and drive operational efficiency. My strong leadership skills effectively motivate and guide teams, resulting in increased productivity and customer satisfaction. I have a proven track record of success in fast-paced environments and am eager to contribute to the success of a dynamic organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Lead
Walmart
Roanoke, VA, USA
11.2024 - Current
- Oversee and supervise a team of Deli associates
- Ensure product is prepared, handled, and stored within the guidelines of safe food handling regulations
- Ensure that all food areas and equipment are cleaning in accordance to safety guidelines
- Manage merchandise including sales floor inventory, display, and rotation, as well as, maintaining back stock
- Conduct monthly full inventories and manage all product and supply orders
- Ensure customers receive excellent and timely service
- Train and develop new hires and current employees
Lead Associate
Aldi
Christiansburg, VA, USA
09.2022 - 11.2024
- Operate and direct all store areas including: stocking, backroom, front end, and all cleaning duties
- Supervise and instruct store associates
- Act as the manager on duty and handle all situations including: customer concerns, act according to protocol in unexpected and stressful situations, preform computer work as needed, file paperwork, planning and prioritizing
- Performing all above tasks accurately while functioning in an extremely fast paced environment where multitasking and accuracy are essential
Store Associate
Walmart
Christiansburg, VA, USA
09.2019 - 09.2022
- Cross-trained departments including: stocking dry grocery and general merchandise, meat, produce, bakery, and deli
- Ensured that store areas were clean, well stocked, and free of safety hazards
- Prepared hot food and operated machines such as meat slicers and oven
- Maintained a high cleanliness standard while operating the deli
Assistant Aquatic Director/Lifeguard/Swim Instructor
Randolph Park
Dublin, VA, USA
05.2016 - 09.2019
- Manage all staff including 10+ lifeguards and 2+ front desk associates at any given time
- Ensure that all safety guidelines and cleanliness standards are met
- Perform regular maintenance on pool equipment
- Handle and patron concerns and/or grievances
- Make employee schedules in the absence of the aquatics director and perform office work as needed
- Organize, schedule, and communicate with all parents in regards to swim lessons
Education
Advanced High School Diploma -
Pulaski County High School
Dublin, VA05.2017
Skills
- Customer service
- Effective communication
- Problem solving
- Time management
- Multitasking
- Adaptability
- Delegation
- Leadership
Certification
- Drivers License, Virginia
- Certified Food Safety Manager, National Registry of Food Safety Professionals
Additional Information
I am willing and able to obtain any license and/or certifications that may be required.
Timeline
Team Lead
Walmart
11.2024 - Current
Lead Associate
Aldi
09.2022 - 11.2024
Store Associate
Walmart
09.2019 - 09.2022
Assistant Aquatic Director/Lifeguard/Swim Instructor
Randolph Park
05.2016 - 09.2019
Advanced High School Diploma -
Pulaski County High School