Owen Clinkscales

• Built strong relationships with clients through exceptional communication and personalized service.
• Organized trips for individual, family and business travelers.
• Worked closely with clients to understand unique needs and meet specific travel desires.
• Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.

Contact by cold call . Established a relationship with Corp. officers , Business leaders & executives regarding advertising in a first responders magazine .

handled and resolved all issues promptly

Maintained accurate records of client communications

Addressed any inquiries and concerns to a resolution

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.