Owen Crowe
Raleigh,North Carolina
Summary
Proven performer at Harris Teeter Grocery, adept in transaction handling and customer relations, I excelled in maintaining operational efficiency and promoting organizational growth. I'm known for my patience, empathy, effective issue resolution, I help significantly enhance customer satisfaction and sales through strategic merchandising and service excellence.
Overview
2
2
years of professional experience
Work History
Cashier
Harris Teeter Grocery
Cary, North Carolina
05.2022 - 07.2024
- Maintained work area and kept cash drawer organized.
- Helped establish or identify prices of goods and services with scanners and cash registers.
- I have dealt with and de-escalated problematic customer concerns while maintaining a calm, friendly demeanor.
- Collected payments and provided accurate change.
- Learned roles of other departments to provide coverage and keep store operational.
- I met and knew every department worker I came across, and I was always acquainted with the customers while walking around the store, helping in any way I could.
- My workload was always in check, and I was always ready for any additional tasks that needed to be included in my procedures.
- Used suggestive selling techniques to promote add-on sales.
- Stocked shelves with merchandise when needed.
Education
Some College (No Degree) -
Appalachian State University
Boone, NCSkills
- Transaction handling
- Retail merchandising
- Issue resolution
- Customer relations
- Organizational growth
- Patience and empathy
- Customer service
- Written and verbal communication
Affiliations
* Keep a successful garden, growing my own vegetables in which I often wash and eat with my family or give away to friends or relatives.
* Got honor roll grades throughout my college and highschool academics.
* Always hang out with friends and loved ones whenever I have the oppritunity to.
Languages
English
Native/ Bilingual
Timeline
Cashier
Harris Teeter Grocery
05.2022 - 07.2024
Some College (No Degree) -
Appalachian State University
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