Concierge
Woodhouse Day Spa
Dallas, TX
12.2024 - Current
- Facilitated communication between guests and other departments in order to properly schedule appointments and satisfy both customer and employee needs.
- Developed valuable customer service skills throughout experience with solving niche inconveniences, confirmation calls, and overall front desk etiquette.
- Strengthened relations with coworkers, and promoted a positive environment for everyone to thrive in.
- Managed and protected confidential information of guests, recognizing the importance of privacy and safety for both the company and the customers.
