Owen Friedrichsen
Westport
Summary
Versatile professional with a diverse background spanning ownership of a local landscaping business, experience in moving services, roles in the food and service industry, and expertise in life insurance. Highly skilled in customer service, with strong communication abilities, a dedicated work ethic, and a flexible approach to scheduling, including availability for extended hours and varied days.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caterer
Smoke and Pickles Catering Co
07.2023 - Current
- Work to meet the needs of clients, whether they are high-ranking university officials or students
- Provided catering services to customers by filling orders, communicating requests to kitchen staff, and asking about customer satisfaction on a regular basis
- Moved meal and beverage trays from the kitchen and bar to the tables of guests
- Tested all recipes before including them in the catering menu to ensure that the ingredients and preparation methods were correct
Mover
Long Moving & Storage LLC
07.2022 - Current
- Used bracing and strapping techniques to prevent load shifting or damage
- Packed boxes according to proper service and quality standards to maintain a [Number]% customer satisfaction rate
- Used identifying tags to attach to containers in order to mark them with shipping information
Life Insurance Producer
Menjivar Agency
01.2023 - 10.2023
- Maintained high standards of customer service by building relationships with clients.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
Cashier/Food Prep
Village Pizza and Ice Cream
06.2021 - 07.2022
- Thoroughly washed and sanitized all dishes, glassware, and silverware after each use
- Double-checked orders for accuracy and bagged meals for transport
- Took orders by listening to customers and recording menu selections, substitutions, and add-ons
- Prepared orders for customers by arranging food items on serving trays and placing them in take-out packaging
Education
Bachelor of Science - Sports, Entertainment, And Event Management
Johnson & Wales University Providence Campus
Providence, RI01.2027
Skills
- Guest and client satisfaction
- Problem solving
- Organizing and prioritizing
- Personable and friendly
- Time management
- Cleanliness
- Customer service
- Verbal and written communication
Certification
- OSHA Certified
- Valid Drivers License
- Life Insurance Producer License - MA
Institution
Johnson & Wales University Providence Campus, Providence, RI
Timeline
Caterer
Smoke and Pickles Catering Co
07.2023 - Current
Life Insurance Producer
Menjivar Agency
01.2023 - 10.2023
Mover
Long Moving & Storage LLC
07.2022 - Current
Cashier/Food Prep
Village Pizza and Ice Cream
06.2021 - 07.2022
Bachelor of Science - Sports, Entertainment, And Event Management
Johnson & Wales University Providence Campus
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