Owen Golder
Schererville
Summary
Dynamic worker with a strong background in team leadership and operational efficiency. Skilled in problem-solving and collaboration, contributing to increased customer satisfaction ratings and improved service quality across operations.
Overview
2
2
years of professional experience
Work History
Team Leader
Smoothie King
St. John, IN
08.2024 - Current
- Supervised daily operations to ensure smooth workflow and customer satisfaction.
- Trained and mentored new team members, enhancing team performance and service quality.
- Resolved customer complaints promptly, maintaining high service standards and loyalty.
- Collaborated with management to enhance promotional strategies, boosting customer engagement.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
Bachelor of Science - Psychology, Economics
Indiana University, Bloomington
Bloomington, IN05-2029
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Hard working
- Quick learner
- Time management
Timeline
Team Leader
Smoothie King
08.2024 - Current
Bachelor of Science - Psychology, Economics
Indiana University, Bloomington