Owen Kelly
Woodstock,GA
Summary
Systems professional with strong expertise in system administration, network management, and troubleshooting. Proven track record of delivering impactful solutions that drive efficiency and reliability. Focused on team collaboration and adapting to evolving project needs. Known for analytical thinking, problem-solving skills, and dependability.
Knowledgeable technician with strong foundation in systems analysis and optimization. Proven track record in streamlining processes and enhancing system performance. Demonstrated expertise in troubleshooting complex technical issues and implementing effective solutions. Professional logistics specialist prepared to drive operational efficiency and client satisfaction. Experienced in coordinating complex supply chain processes, optimizing routes, and managing vendor relationships. Strong focus on team collaboration and adapting to changing needs to achieve results. Reliable, with skills in strategic planning, problem-solving, and communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Network Communication Systems Specialist
US Armed Forces Army
09.2017 - Current
- The Network Communication Systems Specialist supervises, installs, operates and performs limited field level maintenance on commercial and tactical fiber, cabling and wiring, IP based high speed electronic nodal systems, integrated network control centers, network management facilities, associated multiplexing and subscriber interface equipment, multichannel line of site systems and associated relays, tropospheric scatter communications systems, tactical terrestrial satellite communication systems, anti-jam reliable tactical terminals, communications security (COMSEC) devices, and associated equipment
- Performs network management functions in support of maintaining, troubleshooting, and reengineering of associated network assets in support of operational requirements
- Installs, operates, perform strapping/re-strapping, Preventive Maintenance Checks and Services (PMCS), and field level maintenance on COMSEC devices
- Operates and performs PMCS on assigned vehicles, power generators and equipment
Smart Home Professional
Vivint Smart Home
07.2020 - 07.2023
- Increased client retention by offering exceptional after-sales support and timely troubleshooting assistance.
- Developed strong relationships with vendors and suppliers, securing favorable pricing on high-quality products for clients.
- Conducted comprehensive site assessments to determine optimal equipment placement, ensuring maximum efficiency of smart home systems.
- Managed inventory levels diligently and reordered supplies as needed to avoid stock shortages impacting job completion timelines.
Education
High school or equivalent -
Lassiter High School
Marietta04.2017
Skills
- Communications
- Troubleshooting
- Desktop Support
- Network Support
- Mechanical knowledge
- Maintenance
- Security
- Windows
- Telecommunication
- Data entry
- Technical support
- Account management
- Operating Systems
- Data backup and recovery
- Technical troubleshooting
- Schedule coordination
- Server management
- Systems analysis
- Network administration
Certification
- Secret Clearance
- Driver's License
Assessments
- Workplace safety, Proficient, 06/01/21
- Outside sales, Proficient, 06/01/20
Personal Information
Work Permit: Authorized to work in the US for any employer
Military Service
Army, United States, Specialist, 02/01/17, Present
The Army Achievement Medal
During operation Fortress I responded to the call for volunteers within the army national guard to go around georgia and help anyone who was impacted by hurricane helene.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefitsWork from home option401k matchStock Options / Equity / Profit SharingTeam Building / Company RetreatsTimeline
Smart Home Professional
Vivint Smart Home
07.2020 - 07.2023
Network Communication Systems Specialist
US Armed Forces Army
09.2017 - Current
High school or equivalent -
Lassiter High School
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