Owen Kupsey

Radley Run Country Club

2021.12 - Current

Cleaned and maintained dining area and condiment stations.
Delivered food to guest tables with timeliness and efficiency.
Adhered to all safety and sanitation standards while preparing and delivering food.
Assisted customers with information regarding menu offerings and nutrition information.
Maintained clean and safe work environment.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Served meals to customers according to established guidelines.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Arranged food, utensils and condiments on trays to serve meals with necessary items.
Replenished condiments and other supplies at tables and service bars.
Inspected dishes and utensils for cleanliness.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.

Summary