Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Owen Likely

Tampa,FL

Summary

Forward-thinking Management Specialist bringing 10+ years of expertise in Arts Administration for both the Entertainment and Hospitality sectors. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shipboard People Excellence Operations Specialist

Norwegian Cruise Line
11.2024 - Current
  • Communicated effectively with hiring managers to process new employees and flag concerns
  • Worked to identify areas of improvement in the hiring process with my shipboard experience
  • Coordinated cross-departmental communication to resolve operational challenges effectively.
  • Built and maintained relationships with international industry partners

Theatrical Operations Manager

Norwegian Cruise Lines
12.2022 - 11.2024
  • Managed the theatrical aspects of onboard presentations particularly the production shows
  • Maintained the artistic standards and intentions of the Producer, Director, and Technical Designer.
  • Served as Head and Guest Liaison of the Production Show Department
  • Worked directly with the cruise director to create the production schedule for all cruises

Assistant Store Manager

FedEx Office
10.2020 - 11.2022
  • Supervised and oversaw all team members and business operations
  • Monitored and facilitated all retail processes, pick-up and delivery, shipping, and quality control processes
  • Managed store in the absence of the Store Manager

Lead Retail Consultant

FedEx Office
12.2021 - 06.2022
  • Head consultant for both printing and shipping
  • Top Print sales for NJ June 2021

Retail Consultant

FedEx Office
10.2020 - 12.2021
  • Consulted with customers on printing and shipping needs

Assistant General Manager

Work Light Productions
02.2019 - 06.2020
  • Co-Managed multiple National Tours of Broadway Shows
  • Drafted contracts for Tour Talent and Crew
  • Traveled with Tours to assist with on sight operations when necessary

Education

B.S. - Theatre

SUNY Oneonta
Oneonta, NY
05.2013

Skills

  • Project management
  • Operations coordination
  • Planning and coordination
  • Contracting
  • Problem Solving
  • Event Planning
  • People Leadership
  • Customer Service

Websites

Certification

COVID-19 Compliance Officer Certification

Timeline

Shipboard People Excellence Operations Specialist

Norwegian Cruise Line
11.2024 - Current

Theatrical Operations Manager

Norwegian Cruise Lines
12.2022 - 11.2024

Lead Retail Consultant

FedEx Office
12.2021 - 06.2022

Assistant Store Manager

FedEx Office
10.2020 - 11.2022

Retail Consultant

FedEx Office
10.2020 - 12.2021

Assistant General Manager

Work Light Productions
02.2019 - 06.2020

B.S. - Theatre

SUNY Oneonta

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