OWEN MADSEN
Great Falls,MT
Summary
Gifted communicator with a track record of building lasting relationships with customers, ensuring their satisfaction with the products and services provided. Dedicated to continued education in any form to improve ability to collaborate with co-workers and assist customers. Believes in honest communication and integrity in a professional capacity and in personal life. Uses personal drive and perseverance to achieve set goals and expectations set forth by company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Account Representative
Pam Alfred State Farm
06.2023 - Current
- Integral part of a top producing Chairman's Circle qualifying State Farm office.
- Networked in community to obtain new leads and build repore
- Clear and prompt communication with insureds and prospects leading to a positive consumer experience.
- Created and maintained lasting relationships with new and existing insureds.
Project Manager
Riverside Cabins LLC.
06.2021 - 02.2023
- Acquired essential knowledge in the company’s product and build process to inform prospective customers with key information regarding purchase.
- Collaborated with shop manager, design lead, and shop team on custom areas of build plan to achieve customers’ vision.
- Continued extensive communication between install team, sub-contractors, and customers to address any questions or concerns.
- Maintained relationships with customers post-project completion.
Project Manager
Mid-Peninsula Roofing and Solar
01.2019 - 04.2020
- Communicated with customers about needs, coordinated install and demo teams to ensure project was done according to pre-determined plan.
- Participated in creative problem solving for obstacles during project duration.
- At completion of project, customers were thoroughly communicated with to ensure the project was to their satisfaction.
Education
Montana State University
Great Falls College MSU
Whitworth University
Skills
- Creative Problem Solver
- Proficient Relationship Building
- Attention to Detail
- Active Listener and Communicator
- Fast Learner
- Goal-oriented mindset
- Team leadership
Certification
- Licensed Insurance Producer: Property, Casualty, Life, Disability
Timeline
Insurance Account Representative
Pam Alfred State Farm
06.2023 - Current
Project Manager
Riverside Cabins LLC.
06.2021 - 02.2023
Project Manager
Mid-Peninsula Roofing and Solar
01.2019 - 04.2020
Montana State University
Great Falls College MSU
Whitworth University