Owen McMenaman
Manasquan,NJ
Summary
Analytical professional with a diverse background in customer service and technical project support. Expertise in conducting research and implementing data-driven strategies to enhance operational efficiency and service quality.
Overview
9
9
years of professional experience
Work History
Server
Squan Tavern
Manasquan, NJ
05.2026 - Current
- Delivered friendly, attentive service in a high-volume restaurant.
- Built relationships with guests through strong communication and hospitality.
- Managed multiple tables while maintaining accuracy and efficiency.
Delivery Driver
Esposito's Pizza
Manasquan, NJ
05.2024 - Current
- Delivered orders in a fast-paced environment while maintaining a high level of customer service.
- Managed deliveries efficiently to ensure timely and accurate order fulfillment.
- Built strong time management and communication skills through daily customer interactions.
Uber Driver
Uber
Tuscaloosa, AL
08.2024 - 01.2026
- Provided safe, reliable transportation services for students and visitors while providing a friendly and professional experience.
- Managed an independent work schedule while balancing a full-time student course load.
- Completed 1,630 trips with a 4.98-star rating.
Intern
Tagger Media
Santa Monica, CA
05.2023 - 08.2023
- Collaborated with fellow interns on a digital marketing campaign for Campbell Soup using Signals, Tagger Media's proprietary consumer insights platform.
- Used insights from consumer engagement data, generated by Signals, to develop a campaign strategy and identify target audiences.
- Observed client presentations and strategy discussions with enterprise partners, including The Estée Lauder Companies.
Golf Cart Taxi Driver
Hop On
Tuscaloosa, AL
08.2021 - 05.2023
- Worked late hours while attending university full-time to ensure students arrived home safely.
- Coordinated ride requests through the Hop-On dispatch GroupMe, ensuring timely transportation during large school events and/or surge times.
- Served as a primary point of contact for patrons, handling all requests and resolving issues throughout events.
Valet
Atlantic Parking
Red Bank, NJ
03.2018 - 09.2018
- Parked and retrieved customer's vehicles in a fast-paced, high-volume environment.
- Greeted and provided courteous service to hotel and event guests upon arrival and departure.
- Regularly worked large events such as weddings and bridal showers with hundreds of parties/vehicles.
Busser/Food Runner
Spring Lake Golf Club
Spring Lake, NJ
09.2017 - 03.2018
- Delivered food and bussed tables in a busy private club restaurant.
- Worked closely with servers and Clubhouse Manager to ensure prompt and steady service.
- Regularly worked weddings with hundreds of guests.
Greenskeeper
Spring Lake Golf Club
Spring Lake, NJ
05.2017 - 10.2017
- Maintained greens, fairways, bunkers, and other terrain of a prominent, respected course in Monmouth, NJ.
- Operated reel mowers, rough mowers, tractors, utility vehicles, and other heavy equipment.
- Worked 5:30 AM shifts through the summer while balancing a social life and summer course-work.
Education
Bachelor of Science - Computer Science
The University of Alabama
Tuscaloosa, AL05-2026
Skills
- Communication: Relationship Building, Customer Service, Client Presentations, Customer Relations
- Business: Marketing Strategy, Team Collaboration, Problem Solving, Time Management
- Technical: React, Nextjs, TypeScript, ElasticSearch, Docker, Git, Jira, REST APIs, Microsoft Office Suite
Timeline
Server
Squan Tavern
05.2026 - Current
Uber Driver
Uber
08.2024 - 01.2026
Delivery Driver
Esposito's Pizza
05.2024 - Current
Intern
Tagger Media
05.2023 - 08.2023
Golf Cart Taxi Driver
Hop On
08.2021 - 05.2023
Valet
Atlantic Parking
03.2018 - 09.2018
Busser/Food Runner
Spring Lake Golf Club
09.2017 - 03.2018
Greenskeeper
Spring Lake Golf Club
05.2017 - 10.2017
Bachelor of Science - Computer Science
The University of Alabama