Owen Mendoza
Ketchikan,AK
Summary
Adept at enhancing customer experiences, I excelled in fast-paced environments at Ketchikan Seafood & Sweets Cafe, showcasing exceptional customer service and proficiency in POS system operation. My friendly demeanor and reliable cash handling skills contributed significantly to workplace efficiency and customer satisfaction, underscoring my ability to be both a team player and an adaptable individual.
Overview
1
1
year of professional experience
Work History
Barista/Cashier
Ketchikan Seafood & Sweets Cafe
06.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Sales Associate
Dockside Trading Company
06.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
No Degree -
Ketchikan High School
Ketchikan, AK05.2026
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- POS System Operation
- Excellent math skills
- Adaptable and Flexible
- Reliable and Dependable
Timeline
Barista/Cashier
Ketchikan Seafood & Sweets Cafe
06.2023 - 08.2023
Sales Associate
Dockside Trading Company
06.2022 - 08.2022
No Degree -
Ketchikan High School
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